Grateful families asked outstanding carers to be bearers 

The 'exceptional' care offered by male Care in Hand staff has been recognised by the families of two long-term clients in Tenby.

When the gentlemen passed away, their carers continued to go above and beyond the call of duty by turning their attention to the surviving relatives, supporting them as they grieved.

As a way of showing their appreciation for the actions of the Care in Hand staff, both families asked them to act as bearers at the funerals.

“Not only did the families praise the lads for their outstanding service, they also wanted to thank them for how much support they had offered following their bereavements,”

said Care in Hand’s Senior Care Coordinator and Clinical Lead, Allison Saunders.

“Simon, Ado, Robert, Oliver, Martyn and Josh did our company credit by turning up to the funerals looking incredibly dapper in their suits and polished shoes. Even William, who is no longer employed by Care in Hand, attended one of the services. We are incredibly proud of all of them.”

The daughter of a current Care in Hand client looked after by the male carers described how they not only offer first class care to her father, but make sure her mother is looked after too.

“I never thought I would adjust to having my father cared for by men, but I was so wrong. The lads are exceptional in all they do, and show genuine compassion and empathy. They don’t just go in to see my father, but my mother also looks forward to seeing them because they make her tea, give her chocolates and even bought her flowers on her birthday, which they said were from my father! This was such a kind gesture, which my mother still talks about 18 months on. We would be lost without them.”