Staff 'learn and develop' with Care in Hand

Care in Hand is keeping up its commitment to developing existing staff and creating career opportunities for new employees.

Within the first few months of 2016, the company has already employed or promoted four new field supervisors and two new call monitors to support both its carers and clients, and more recruitment is in the pipeline.

“Care in Hand is also investing heavily in staff training, because we want to see our employees progress. Thanks to our remarkable learner achievement rates for 2015/16, we have been awarded additional funding to help more employees work towards higher level vocational qualifications.”

said Managing Director Delan Umanee.


Three such employees are Helen Lewis, Fiona Briscoe and Claire Stupple, who have signed up to study for a QCF Level 5 Advanced Practice Qualification. Having recently completed her QCF Levels 2 and 3 in Health and Social Care, Claire says she has found the opportunities and support offered by Care in Hand for further training 'invaluable'.

“Since completing my QCFs I think I provide a higher and more ‘person centred’ standard of care to the clients and make a real difference in their lives, and this has been supported by comments from my line manager. I feel my training has left me better equipped to deal with any difficulties or incidents which may occur.

I have more confidence in my own decisions and have a far greater understanding of the issues and concerns facing our clients. Obtaining my Level 3 has also helped me to gain promotion in a job that I feel really passionately about. At 48, having now signed up for my Level 5 Advanced Practice, I think it shows that you’re never too old to continue learning and developing whilst doing a job you really love.”

Claire explained.