Ben, one of our three care coordinators, has not only won Silver in the End of Life Care Award at the prestigious Wales Care Awards but also won the Gold Dignity in Care Award sponsored by the Welsh Government.


After his double success Ben said : ”I’m absolutely elated. It was such a memorable evening. I met fantastic people with wonderful stories and these awards recognise the fact that our jobs are very important. I had no idea that I could win gold and when it was announced it was very emotional.”


Congratulations are pouring in, including on Facebook. “It’s good to know that I have had such tremendous support,” said Ben.


Ben has worked for Care in Hand for 18 months, and has been supported by a large team of domiciliary carers, healthcare assistants, qualified nurses and a dynamic management team. He works closely with social services, the Hywel Dda Local Health Board and healthcare professionals such as district nurses, occupational therapists and physiotherapists.


Ben was nominated by Delan Umanee, managing director of Care in Hand, who says his dedication, empathy and skill is admired by all who work with him. Declared Mr Umanee: “Ben’s caring side knows no bounds. His passion is evident and his compassion shines though.”


He added his thanks to all the team at Care in Hand for their support and encouragement of Ben; to the Hywel Dda LHB, especially Jane Hughes, Caroline Martin and Maria Rees; the district nurses - in particular, Lorraine Handicott, Fran Parsell and Phil Smith and their teams - and from Social Services, Angela Watwood, Julie Randell, Paul Barnard and their team of dedicated social workers and welfare assistants.