Statement of Purpose

At Care in Hand, our belief is that everyone has the right to choose the way in which they want to be cared for and supported. We respect individual privacy and offer dignity and independence.

We operate as a people focused business in every sense, through set principles in order to reach our aims.





Our Key Aims

To ensure quality is maintained in everything we do, we aim:  

-      To provide a service of high standard of care.

-      To enable customers to live within their own home with support (wherever possible).

-      To continually provide an exemplary service to all clients.

-      To ensure staff members are trained to meet the tasks necessary to offer quality care.

-      To undertake quality assessments of needs and to exercise quality care management.

-      To carry out health and safety risk assessments around all customer care.

-      To ensure care packages comply with time-scales and are deliverable.


Key Principles

To make sure that we provide a quality service, our key principles are:

-      To focus on providing quality care for all our clients. 

-      To adhere to our Philosophy of Care with all clients.

-      To ensure we reach our Aims and Objectives and run a business fit for all.

-      To meet the initial assessment needs agreed with each individual.

-      To respect our Equal Opportunities policy in all that we do.

-      To employ a quality workforce (See Our Team section).


Download our Statement of Purpose